Part-time Service Crew

Hola! We are looking for some part-time help for our service crew at HongKong Street!

What do we require?

  • Top-notch customer-service and problem-solving skill
  • Availability at least 3 days/week
  • Availability on weekends and public holidays and in the evenings
  • Positive, friendly attitude and good people skills to take the best care of our customers, making their experience with us unique and up to their expectations, as well as gather information about their preferences and feedback

What will you do?

  • Always greet and welcome guests promptly in a warm and friendly manner
  • Always thank and give a fond farewell to guests conveying anticipation for their next visit
  • Assist guest with table reservation and while seating
  • Ensure guest are serviced within a specified time
  • Present the menu, answer questions and assist with menu selections according to guests’ requirements (food allergies, dietary restrictions, special requests, etc)
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • Anticipate any unexpected guests’ need and react promptly and tactfully
  • Always apply service techniques correctly, serving Food & Beverage items with enthusiasm
  • Serve food courses and beverages to guests
  • Set tables according to the type of event and service standards
  • Check with guests to ensure satisfaction with each food course and beverages
  • Responsible for clearing, collecting and returning food and beverage items to the proper area
  • Maintain cleanliness of work areas, china, glass, etc. throughout the shift

 

Sounds like the job for you? Contact us to schedule an interview and we will get in touch with you! We look forward to meeting you soon!

FOC Team

Floor Captain

Hey folks! We are looking for a Floor Captain to join our FOC Family at FOC Restaurant at HongKong Street!

What do we require?

• Positive and friendly attitude

• Good communication skills to take the best care of our customers, making their experience with us unique and up to their expectations

• Multi-tasking skills

• 1 year of experience in F&B industry

• Availability in the evenings, weekends and public holidays

What will you do?

• Take great care of our guests to ensure their best experience with us; from the moment they arrive, through menu and specials introduction, to feedback gathering

• Take orders from our guests, having in mind their special food requirements

• Oversee the proper order and flow of the service to make our guests experience smooth

• Train the service team

• Make sure your working station is properly prepared before the service and well-maintained during the service

Sounds like the job for you? Contact us to schedule an interview and we will get in touch with you! Looking forward to meeting you soon! 

FOC Team

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